What Is a Process Map and How Can It Make Everyone’s Life Easier?
To get our work done in a more efficient, predictable, timely, and cost-effective manner, we often start by looking at our tasks. Specifically, how we can better capture, share, and manage our tasks around specific outcomes or goals. Furthermore, bucketing those tasks into related groups, and then giving them some order of completion provides the ultimate in organization and control. Some would say this is the essence of business process management, or project management; however, it’s unfamiliar territory to many who haven’t held a traditional project or process management role.
So rather than thinking of tasks in traditional work terms, like Work Breakdown Structure (WBS), Schedules, Gantt Charts, Stories, Epics, etc., let’s use a simple term: Process Map. What is a process map, and how might it benefit you?
Here’s a very basic example to help provide some context – Weekly Grocery Shopping:
Who wouldn’t want to get their work done fast (get in and out of the store), reap the benefits of that productivity (eat dinner earlier), and get time back in their day (relax or do other meaningful activities)? The same holds true for the day-in and day-out processes for any department or group within the public or private sector. Find a process map that can work at any level: up, down, and across your organization, including external parties, too. This can democratize the benefits of project management, and provide a great benefit to experienced project and process managers, too.