"Kaizen" is a Japanese word that means “continuous improvement.” The western world has known the concept for over 30 years now. But very few teams and even fewer companies truly accomplish it.
Why is this? We would say because frankly, it’s too hard to do. People resist dirty little words like discipline, maturity, and process. These are words that have been used for years, yet they seem to add more work to their already busy days. Worse yet, not only does the “process” feel like it slows people down, they have to sit in meetings to talk about it. Heck, no wonder it’s such a hard topic!